Basics | Viewing Your Orders

Modified on Thu, 23 Jan 2020 at 05:34 PM

Viewing Order Information

To view your received orders, you will click on the Orders > Orders tab.

Your orders will be shown listed something like this:

If you see an order highlighted in yellow, that means it is a new order that the ticket has not been printed out for yet.

Please note: If you go in and edit an order, it will re-highlight it even if you've already printed the ticket.

To view more information about the order, click on the red View button on the far right hand side.

This will bring up the full information on your order.

Here you have several options of things you can do with your order.

You can Cancel the order. By doing this (if it was ordered on a credit card) their credit card will be automatically refunded.

You can Edit the order. By clicking this button you can add or take away products, change the address, etc. (If the order was taken with a credit card, altering the price of the order will automatically charge/credit their card.)

You can Print, Print Receipt or Print Ticket from this section too just by clicking the corresponding green button.

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